Tenant's checklist: things to know when moving into your rental property

1. Read your tenancy agreement carefully

Before moving in, you’ll sign a tenancy agreement, which is a legally binding document outlining the terms of your tenancy. It’s crucial to read it thoroughly and understand your responsibilities as a tenant.

Pay special attention to:

• The length of your tenancy
• Rent amount and due date
• Deposit details and any clauses about damages
• Who is responsible for repairs and maintenance
• Rules around ending the tenancy early or subletting

If anything is unclear or seems unreasonable, don’t hesitate to ask for clarification or negotiate with your landlord or letting agent.

2. Check the inventory report

The inventory report is a detailed document listing the contents and condition of the property when you move in. It’s usually accompanied by photos.

Make sure you:

• Cross-check the inventory list with what’s actually in the property
• Note any damages, marks, or wear and tear that aren’t listed
• Flag discrepancies to your landlord or letting agent as soon as possible

This protects you from being held responsible for pre-existing damage when you move out.

3. Inspect the property thoroughly

Upon moving in, carry out a thorough inspection of the property. Even if you’ve visited it before, take the time to: Test all appliances (oven, washing machine, heating system, etc.)

• Check smoke alarms and carbon monoxide detectors

• Ensure taps, showers, and toilets are working properly
• Look for signs of damp or mould

If you spot any issues, report them immediately to your landlord or letting agent. Most rental properties come with a short "grace period" for reporting problems that need to be addressed.

4. Take meter readings

One of the first things you should do when you move in is take the meter readings for gas, electricity, and water. This ensures you're only charged for the energy and water you use from your moving date onwards. Send these readings to your utility providers and set up your accounts in your name. If you’ve opted for an all-inclusive rental, confirm the landlord is handling utility payments on your behalf.

5. Set up council tax and other bills

If your rent doesn’t include council tax, make sure to register with your local council so you’re billed correctly. You’ll need to:

• Provide your move-in date
• List all adults living in the property
• Apply for any discounts, such as for single occupancy or students

Don’t forget to arrange your TV licence and any other bills, such as internet or phone, if they’re not part of your rental package.

6. Understand your deposit protection

By law, your landlord must place your security deposit in a government-approved deposit protection scheme within 30 days of receiving it. You should receive details of where your deposit is being held and how to dispute any deductions when you leave. If you don’t receive this information, follow up with your landlord or letting agent. This will ensure that your deposit is safe and secure during your tenancy.

7. Get contents insurance

While your landlord’s insurance will cover the building and any furnishings they provide, it won’t cover your personal belongings. Investing in contents insurance is highly recommended to protect your valuables in case of theft, fire, or accidental damage. Many insurance providers offer flexible packages for tenants, so you can choose a plan that suits your needs.

8. Understand your maintenance responsibilities

Clarify with your landlord what your maintenance responsibilities are. While major repairs (such as boiler breakdowns or structural issues) are usually the landlord's responsibility, tenants are generally expected to:

• Keep the property clean and in good condition
• Replace light bulbs and batteries in smoke detectors
• Report any damages or issues as soon as possible

Taking care of minor maintenance tasks can help avoid disputes with your landlord later on.

9. Know how to report repairs

Ensure you know the process for reporting repairs, whether through a letting agent or directly to the landlord. Some agencies have online portals for maintenance requests, while others prefer email or phone calls. Always keep a record of any reported issues, including dates and times, as this will be useful if problems arise later.

10. Meet your neighbours

While not essential, meeting your neighbours can help you feel more at home in your new area. It’s useful to know who lives next door, and building good relationships early on can make your stay more pleasant. Plus, friendly neighbours may be able to offer insights into the local area and help with things like rubbish collection schedules or parking rules.

11. Familiarise yourself with local services

Take some time to explore your new neighbourhood and familiarise yourself with local services. Find out where your nearest:

• GP surgery and dentist are located
• Grocery stores and supermarkets
• Public transport stops and routes
• Leisure facilities (gyms, parks, community centres)

Getting to know your local amenities will make settling in easier and more enjoyable.

12. Review emergency procedures

Ensure you know the emergency exits, fire safety procedures, and any escape routes from your rental property. If you're in a block of flats, pay attention to fire alarms, evacuation routes, and the location of fire extinguishers. Additionally, have the contact information for your landlord or letting agent on hand in case of an emergency.

Conclusion

Moving into a rental property can be a smooth and stress-free experience if you're well-prepared. By following this tenant’s checklist, you can ensure that your new home is safe, secure, and comfortable. From understanding your tenancy agreement to checking meter readings and setting up utilities, these steps will help you settle in with confidence. If you’re ever unsure of your rights or responsibilities, don’t hesitate to seek advice from your landlord, letting agent, or tenant support organisations.